Industries · Law firms
Operations support for small law firms
You went to law school to practice law, not to chase intake forms and unpaid invoices. We put the business side of your firm on solid ground so your attorneys can focus on clients and cases.
Saker Axis is not a law firm and does not provide legal advice. We work on the business operations around your practice.
01
Where it usually hurts
Intake is inconsistent
Prospective clients call, email, and fill out web forms. Some hear back within the hour. Some never hear back at all.
Onboarding a matter takes too long
Conflict checks, engagement letters, and file setup happen in a different order every time.
Deadlines live in personal calendars
Key dates are tracked by individuals, so visibility depends on who is in the office that day.
Billing runs late
Time gets entered after the fact, invoices go out late, and follow-up on unpaid balances is uneven.
One person knows how everything works
Often a senior paralegal or office manager. When they are out, the office slows down.
Partners do administrative work
The most expensive hours in the firm are spent on scheduling, vendors, and paperwork.
02
What we would fix first
Intake and lead follow-up
One intake path, a response standard, and tracking from first inquiry to signed engagement.
Matter onboarding checklist
A consistent sequence from conflict check to engagement letter to file setup.
Shared deadline and task visibility
Dates and responsibilities tracked in your practice management system, visible to the right people.
A billing rhythm
A set cadence for time entry, invoicing, and collections follow-up.
Core SOPs for each role
Written procedures for intake, onboarding, billing, and file closing.
03
A sample 90-day roadmap
Every firm is different. This is an example of how a first engagement often takes shape, not a fixed package.
Days 1 to 30
Understand and stabilize
- Interviews with partners, attorneys, and staff
- Map the path from inquiry to closed matter
- Review current tools: practice management, email, billing
- Fix the most urgent intake gap
- Set baseline measures for response time and billing cycle
Days 31 to 60
Design and build
- Redesign intake and matter onboarding
- Configure your practice management or CRM tools to match
- Write SOPs for intake, onboarding, and billing
- Set up a simple weekly operations dashboard
Days 61 to 90
Implement and hand off
- Train the team on the new workflows
- Launch, then adjust based on real use
- Compare results against the baseline
- Agree on the next priorities and whether to continue with ongoing support
Law firm case study coming soon
We are documenting results with our first clients. Real stories, shared with their permission, will appear here.
Want a clearer picture of your firm’s operations?
Book a free diagnostic. We will talk through how your firm handles intake, matters, and billing today, and where we would start.